Who we are
JWalk Tours is located in Charleston, South Carolina and operates its website at the following domain/URL: https://jwalktours.com.
Effective Date: August 8, 2018
At JWalk Tours, we respect your privacy and are committed to protecting the personal information you provide us while using our services. This privacy policy outlines the types of information we collect, how we use it, and how we safeguard it.
Information We Collect
When you book a walking tour with us through our booking platform, Fare Harbor, we collect personal information necessary for processing your booking, such as:
- Name
- Email address
- Phone number
- Payment details (processed by Faire Harbor)
You can find more information regarding Fare Harbor’s privacy policy here.
How We Use Your Information
We use your information solely for the purpose of:
- Processing your booking and payment
- Confirming your tour reservation
- Providing updates regarding your tour (if applicable)
Sharing of Information
We do not share your personal information with any third parties for marketing purposes.
Our booking platform, Fare Harbor, may share your information with other platforms we sell through, such as Viator, to update the number of remaining tickets and ensure accurate processing of your reservation. They have their own privacy policy and are responsible for handling your data in accordance with their terms. Fare Harbor’s Privacy Policy can be found here: https://fareharbor.com/legal/privacy/. JWalk Tours has confirmed with Fare Harbor that they also do not share our customer information with third parties for marketing of any kind.
Payment Processing
Payments for our tours are processed through Fare Harbor. They are responsible for the security of your payment information and have their own privacy policy governing how your payment details are handled. More information about Fare Harbor payment processing and third-parties that are utilized for processing payments can be found here: https://fareharbor.com/legal/payments/
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at:
- Contact Us Form
- Phone: (843) 608-1911
Contact forms
Any information submitted through our contact form is sent directly to our email and stored securely in our database for processing. We use this information solely to respond to your inquiries and provide assistance as needed.
Reviews
If you leave a review for JWalk Tours with any of our booking partners, Google, Yelp or any other third-party website, JWalk Tours may display your review on our website.
Cookies
Jwalktours.com will leave a minimal number of cookies on your browser for functional website optimization purposes.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites (such as from our ticket booking platform, Fare Harbor) behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
JWalk Tours collects analytics data through using Google Analytics. No personally identifiable information is stored.
